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Fill out the form below and we'll respond within 1–2 business days.
Or email us directly: support@heroup.us
Reach us at support@heroup.us
We respond within 1–2 business days.
Not satisfied? Contact us within 180 days of purchase and we'll arrange a full refund — no hassle required.
Once your order ships, you'll receive a tracking number by email. For order-specific issues, include your order number when contacting us.
Monday–Friday: 9am–5pm EST
We aim to respond to all emails within one business day.
Before reaching out, you may find a quick answer in our FAQ section.
View FAQsTry HeroUP with zero risk. If it's not for you, contact us within 180 days for a full refund.
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